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SMS Best practice webinar
Thursday 21 September 2023, 12:00 - 12:30
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Who is this training for? Any practice staff who (create and) send SMS texts to patients as ad hoc messages or using templates

Aim: To enable users to ensure that SMS texts are not using more fragments than is necessary, in order to reduce costs

Learning Objectives / Outcomes – at the end of the session learners will understand:

  • what a fragment is and how it is charged
  • how reducing the number of fragments can help save costs
  • how to reduce the number of fragments
  • where to go for further support and guidance

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Our IT Training Administration team will send you the MS Teams joining link closer to the event date

Preparing for remote training can also be viewed here.

If you have any queries, please email training.scwcsu@nhs.net (or call 0300 561 2828)

Location Via MS Teams
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